Privacy Policy

Your privacy is very important to us. We act in your interest and we are committed to protecting and safeguarding any personal data you give us.

This Privacy Policy describes how we collect, use, process, and disclose your information, including personal data, in conjunction with your access to and use of the WolfheartFamilyServices.com. Please also read our Terms and Conditions.

We might amend the Privacy Policy from time to time. If we make changes to the Privacy Policy, we will notify you by email or prominent notice on our website before the new activities begin.

When you use our services, you confirm that you agree with this Privacy Policy. If you disagree with this Privacy Policy, you should discontinue using our services.

1. What type of personal data does WolfheartFamilyServices.com collect?

In order to provide our services there are certain pieces of information we ask for – your name, email address, your telephone number, other contact details, etc. You can also decide to provide additional details or submit special requests (e.g. certain preferences). In addition to this, we also collect information from your computer, tablet, mobile phone or other device you're using to access our services. This can include the IP address, the browser, and your language settings.

This is a basic overview of the information we collect, please find a lot more detail below.

Information you give to us

We collect and use information that you provide us. When you book a create an account, you are asked for your name and email address.

Information you give us about others

You might not just be making a registering a team for yourself. You might be representing other people whose details you provide as part of the registration process, or you might register on behalf of someone else.

Please be aware that it’s your responsibility to ensure the person or people you've provided personal information about are aware that you’ve done so, and have accepted this Privacy Policy.

Information we collect automatically

Even if you don’t end up using our services, when you visit WolfheartFamilyServices.com website we automatically collect certain information. This includes your IP address, the date and time you accessed our services, the hardware, software or internet browser you use, and information about your computer or mobile device’s operating system, settings and characteristics, like application versions and language settings. We also collect information about clicks and which pages have been shown to you.

Information we receive from third parties

We might also receive information about you from other sources. First of all, these include our affiliate partners. Our services are not only made available through WolfheartFamilyServices.com, but are also integrated into services of our affiliate partners you can find online. When you use some of these, you provide details to our affiliate partner, who then forward your details to us.

2. Why does WolfheartFamilyServices.com collect and use your personal data?

The main reason we ask you for personal details is to ensure you get the best service and customer experience possible. Your personal information might be used in the following ways:

• Customer service: Sharing your personal details, such as your name, contact details with our customer service staff allows us to respond when you need us – including responding to any questions you might have.
  
  
• User account: WolfheartFamilyServices.com users can create a user account. We use the information you give us to manage this account, allowing you to manage your registrations, teams, take advantage of special offers and manage your personal settings.
  
  
• Marketing activities: For example, we might use your contact information to send you our news or special offers which we believe may be of interest to you when you make a set up a user account. You can unsubscribe from these marketing communications quickly, easily and anytime – just click on the "Unsubscribe" link included in every newsletter.
  
  
• Communicating with you: There may be other times when we get in touch with you. For example, we might contact you responding to and handling any requests you have made. In addition, we might send you a questionnaire or invite you to provide a review about your experience with WolfheartFamilyServices.com.
  
  
• Market research: We sometimes ask our customers to take part in market research. When you're invited to participate, review the information provided to better understand what personal data is collected and how it used.
  
  
• Improving our services: We also use personal data for analytical purposes to improve our services and enhance the user experience, but can also be used for testing purposes, and improving the functionality and quality of our online services.
  
  
• Legal purposes: Finally, in certain cases, we might need to use your information to handle and resolve legal disputes, for regulatory investigations and compliance, to enforce the terms of use of the WolfheartFamilyServices.com online service, or to comply with lawful requests from law enforcement.
  
  

Providing your personal data to WolfheartFamilyServices.com is voluntary. However, depending on the type of service you want to use, we might only be able to provide you with this service if certain personal data is collected.

3. How does WolfheartFamilyServices.com share your data with third parties?

In certain circumstances, we share your personal data with third parties. Please see below more detail about that.

• Competent Authorities: We disclose personal data to law enforcement insofar as it is required by law or is strictly necessary for the prevention, detection or prosecution of criminal acts and fraud or if we're otherwise legally obliged to do so.

4. How does WolfheartFamilyServices.com process direct communications

WolfheartFamilyServices.com accesses communications and may use automated systems to review and analyze communications for security purposes; fraud prevention; compliance with legal and regulatory requirements; product development and improvement; research; and customer or technical support.

We reserve the right to block the delivery of or review communications that we, in our sole discretion, believe may contain malicious content, spam, or may pose a risk to you, WolfheartFamilyServices.com or others.

Please note that all communications sent or received using WolfheartFamilyServices.com communication tools will be received and stored by WolfheartFamilyServices.com.

5. How does WolfheartFamilyServices.com use social media?

We use social media in different ways and for different purposes. We use it partly to promote our products and services, and improve and facilitate our own services.

• Login with your social media account. We offer you the opportunity to sign into a WolfheartFamilyServices.com user account with your social media account, which saves you from having to remember different user names and passwords for different online services.
  
  
• Integration of social media plugins: We also have integrated social media plugins into the WolfheartFamilyServices.com website and apps. This means that when you click on one of the buttons (such as Facebook’s "Like" button) certain information is shared with these social media providers.
  
  

When you, for example, sign into a WolfheartFamilyServices.com with your social media account or use other social media services to interact with WolfheartFamilyServices.com, the information you choose to share with us may include the basic information available in your social media profile (including your email address, status updates and a list of your contacts). Your social media provider will be able to tell you more about how they use and process your data whenever you connect with WolfheartFamilyServices.com through them.

6. What security procedures does WolfheartFamilyServices.com use to safeguard your personal data?

We use appropriate business systems and procedures to protect and safeguard your personal data. We also use security procedures, technical and physical restrictions for accessing and using the personal data on our servers. Only authorized personnel are permitted to access personal data in the course of their work.

We will retain your personal data for as long as we deem it necessary to enable you to use our services, to provide our services to you, to comply with applicable laws, resolve disputes with any parties and otherwise as necessary to allow us to conduct our business, including to detect and prevent fraud or other illegal activities. All personal data we retain will be subject to this Privacy Policy.

7. How does WolfheartFamilyServices.com treat personal data about children?

Our services are not directed at children under 16 years old. For children younger than 16 years old, the use of any of our services is only allowed with the valid consent of a parent or a guardian. If we become aware that we process information of a child under 16 years old without the valid consent of a parent or guardian, we reserve the right to delete it.

8. How can you control the personal data you've given to WolfheartFamilyServices.com?

You always have the right to review and control the personal information we keep and use about you. You can do this in the following ways:

• You can ask us for a copy of the personal data we hold about you;
  
  
• You can inform us of any changes to your personal data, or you can ask us to correct any of the personal data we hold about you, though you may be able to make such changes yourself as explained below;
  
  
• In certain situations, you can ask us to erase, block, or restrict the processing of the personal data we hold about you, or object to particular ways in which we are using your personal data;
  
  
• In certain situations, you can also ask us to send the personal data you've given us to a third party.
  
  

Where we use your personal data on the basis of your consent, you are entitled to withdraw that consent at any time subject to applicable law.

If you have an online user account, you can access a significant amount of your personal data through our website/apps. Our website/apps generally present you with the option to add, update or remove information we have about you.

For any of your requests in regards to this Privacy Policy and to exercise any of your rights or if you have a complaint, you can contact our data protection officer at wolfheart.jacquelynn@yahoo.com.